Download the member app and create an account — your Yay Code appears on the home screen right away. No sign-up fee, no card to wait for.
No. Your Yay Code is tied to your account, not your device. Reinstall the app, sign back in, and your cards and stamps are exactly as you left them.
Ask them to open the scanner inside their merchant app rather than a general camera app. If it still won't scan, email us the shop name and we'll look into it.
That depends on the merchant. Open the reward card in the app to see its expiry date, if it has one.
Yes. There's no cost to join, collect stamps, or redeem rewards — now or later.
MERCHANT QUESTIONS
Download the merchant app, create your program, and set a stamp goal. Most shops are scanning their first customer in under ten minutes.
The loyalty core — scanning, stamps, rewards — is free forever. You only spend credits when you post an update to your members, either pay-as-you-go or on a monthly plan.
One credit sends one post to your members. Purchased credits stay valid for a year; once a credit is used to send a post, it isn't refundable.
Yes. One merchant account can manage multiple shop profiles, each with its own program and stats, under a single login.
Cancel anytime from account settings — it takes effect at the end of the current billing cycle. You can still buy single credits afterward without a plan.
